AI for customer service: Faster responses and better experiences
Wednesday 25 November, 10:00, online. Free.
Run by Department for Business, Innovation, Science and Trade
When and where
When
Where
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About this event
This practical webinar, lasting one hour, explores how AI can be used across customer service, from drafting accurate responses and summarising conversations to analysing feedback and automating common enquiries. Speaker Jai Khan, AI Transformation Director at Push, covers maintaining brand voice and safeguards, with demonstrations and real-world examples. It suits businesses wanting faster, more consistent service while keeping human judgement involved.
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Where these details come from
Local Landscape gathers events automatically from organisers' listings, and wrote the description above from the event's own page on business.gov.uk, read on 14 Nov 2026. Check the details with Department for Business, Innovation, Science and Trade before you go.